Privacy Policy

Who we are

JCA Law Office Professional Corporation is authorized to practice law in accordance with the Law Society Act of Ontario, the by-laws of the Law Society of Ontario, and the Rules of Professional Conduct.

A Certificate of Authorization was issued by the Law Society of Ontario for JCA Law Office Professional Corporation under Certificate Number C06536 which expires on December 31, 2023.

JCA Law Office Professional Corporation, operating as JCA Law Corporation, is permitted under Permit Number 024008 to carry on the business of providing legal services to the public in accordance with the provisions of the Legal Profession Act and the Rules of the Law Society of British Columbia, until the earliest of:

a. revocation under Rule 9-11; the date on which a practising lawyer (as defined in Part 2 of the Legal Profession Act ), who is a voting shareholder in the law corporation dies or otherwise ceases to be a practising lawyer, and no provision is made in the articles of the law corporation for the immediate and automatic disposition of that person’s shares in that case;

b. the date on which a law corporation that is a voting shareholder in the law corporation ceases to be registered as a company under the Business Corporations Act or ceases to hold a valid permit under the Legal Profession Act and the Law Society Rules, and no provision is made in the articles of the law corporation for the immediate and automatic disposition
of the other law corporation’s shares in that case;

c. the date on which a law corporation that is a voting shareholder in the law corporation ceases to be registered as a company under the Business Corporations Act or ceases to hold a valid permit under the Legal Profession Act and the Law Society Rules, and no provision is made in the articles of the law corporation for the immediate and automatic disposition
of the other law corporation’s shares in that case;

d. this permit is surrendered to the Executive Director.

What information do we collect and why we collect it

We only collect information about you if we have a reason to do so — for example, to provide our services, to communicate with you, or to make our services better.

We collect this information from three sources: if and when you provide information to us, automatically through operating our services, and from outside sources.

What This Policy Covers

This Privacy Policy applies to the information we collect about you when the following non-exclusive events occur:

  • when you enter or use our websites (including and;
  • when you enter our office premises;
  • when you interact with us through our social media pages, profiles, and platforms (including Facebook, Google, Instagram, Youtube, LinkedIn, Twitter, etc.)
  • when you contact us through email, phone, or instant messaging services;

What are the sources of information we collect


Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us directly. Here are some examples:

Basic account information: We ask for basic information from you. For example, we require individuals who request information about our services to provide their names, phone numbers, and email addresses. You may provide us with more information — like your address and other information you want to share — but we don’t require that information initially to engage with you.

Public domain information: We can collect information that is available in the public domain. For example, if you have a social media account, some posts along with any other information you put into your public profile, like a photo or an “About Me” description are part of the public domain. Your public profile information is just that — public — so please keep that in mind when deciding what information you would like to include.

Payment and contact information: If you avail of our services we will collect information like your name, credit card information, and contact information to process payments and contact you. We also keep a record of the transactions you have made. You may also provide us with financial details to set up a payments integration or your bank account information.

Communications with us: You may also provide us with information when you respond to surveys, communicate with our staff about support, post a question in our public forums, or sign up for a newsletter. When you communicate with us via form, email, phone, online comment, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).

Job applicant information: If you apply for a job with us — awesome! You may provide us with information like your name, contact information, resume or CV, and work authorization verification as part of the application process.

Information We Collect Automatically

We also collect some information automatically:

Usage information: We collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you enter or use our websites and social media pages, profiles, and platforms. We also collect information about what happens when you use or interact with our online assets (e.g., page views, clicks, interactions with other parts of our services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, get insights on how people interact with our services so we can make our services better, and understand and make predictions about client acquisition and retention.

Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our websites and social media pages, profiles, and platforms from certain geographic regions.

Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Automattic uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and deliver targeted ads. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see our Cookie Policy.

Information We Collect from Other Sources

We can get information about you from other sources including those available in the public domain. We may also get information about you from third parties including subsidiaries, affiliates, and contractors with your express or implied consent for the purpose of fulfilling our contractual obligations to you or to improve the delivery of our services to you and the general public.

How and Why We Use Information

Purposes for Using Information

We use information about you for the purposes listed below:

To provide our services. For example, to set up and maintain your account with us, provide client service, process payments and verify client information.

To ensure quality, maintain safety, and improve our services. For example, by monitoring and analyzing how users interact with us so we can create new features that we think our users will appreciate by making our services more efficient or easier to use.

To place and manage ads in our advertising program and understand ad performance.

To market our services and measure, gauge, and improve the effectiveness of our marketing.

To protect our staff, our clients, and the public.

To address issues with our services.

To customize the client experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our services.

To communicate with you. For example, by emailing you to ask for your feedback or review, share tips or suggestions for getting the most out of our services, or keep you up to date on our services; messaging you to verify your payment, or calling you to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt-out of marketing communications at any time. (If you opt-out, we may still send you important updates relating to your account.)

To recruit and hire new lawyers, interns, and staff. For example, by evaluating job applicants and communicating with them.

How We Share Information

We share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below, as well as in the section called Ads and Analytics Services Provided by Others:

Subsidiaries, affiliates, and independent contractors: We may disclose information about you to our subsidiaries, affiliates, and independent contractors who need the information to help us provide our services or process the information on our behalf.

Third-party services: We may share information about you with third parties who need the information in order to provide their services to us, or to provide their services to you. This includes individuals or organizations that help us provide our services to you (including Financial Institutions, Government Registries, Document Processors and Portals, Title Insurance Providers, Lenders, Brokers, Couriers, Payment Processors, Cloud Services, Accounting and Legal Services, etc.); postal, telecom, and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you; those that assist us with our marketing efforts (e.g., by providing tools for identifying a specific marketing target group or improving our marketing campaigns, and by placing ads to market our services); those that help us understand and enhance our services (like analytics providers); those that make tools to help us run our operations (like programs that help us with task management, scheduling, word processing, email and other communications, and collaboration among our teams); other third-party tools that help us manage operations; and companies that make services available on our websites.

Solicitor Communications: Communications between solicitor and client is privileged and confidential. We may disclose information about you in response to a subpoena, court order, or other governmental requests.
To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of JCA Law, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.

Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that JCA Law goes out of business or enters bankruptcy, user information would likely be one of the assets that are transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

With your consent: We may share and disclose information with your consent or at your direction.

Aggregated or de-identified information: We may share information that has been aggregated or de-identified so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our services, or share a hashed version of your email address to facilitate customized ad campaigns on other platforms.

How Long We Keep Your Information

We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it — described in the section above on How and Why We Use Information — and we’re not legally required to keep it.

What choices do you have over your information

You have several choices available when it comes to information about you:

Limit the information that you provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain services may not be available.

Opt-out of marketing communications: You may opt-out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt-out of promotional communications, we may still send you other communications, like those about your account and legal notices.

Set your browser to reject cookies: You can usually choose to set your browser to remove or reject browser cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

Close your account: While we’d be very sad to see you go, you can close your account if you no longer want to use our services. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Retain Your Information above — for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations, or reasonably needed for our legitimate business interests.

How we protect your data

While nothing is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to our Privacy Policy. We may provide notice to you by email if we make changes. Your further use of our services after a change to our Privacy Policy will be subject to the updated policy.

Information Shared Publicly

Information that you choose to make public is — you guessed it — disclosed publicly.

That means information like your public profile, posts, other content that you make public, and your “Likes” and comments on our websites, video channels, social media pages, profiles, and platforms, are all available to others.

Please keep all of this in mind when deciding what you would like to share publicly.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the What Choices Do You Have section above, please contact us via email. This is the fastest way to get a response to your inquiry, but you can also contact us by telephone at 1-855-522-5290.

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